Shipping, Return & Refund Policies
Rates
Please note: shipping rates for many items are weight-based. The weight of any such item can be found on its detail page and to reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. There are also restrictions on some products that prohibit shipping to certain international destinations.
Returns
We’re happy to work with you on any items that need to be returned. If for some reason the product needs to be returned (unopened product only), please call first and make arrangements or there will be a 15% restock fee.
Please note that any return item needs to have the receipt or proof of purchase.
Send returns to:
Bioverse, Inc. -Dr. Connie’s Natural Solutions
2220 Research Lane
Worthington, MN 56187
Refunds
Once we receive your item, we will inspect it and notify you on the status of your refund as soon as we can. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.